With Holiday shopping in full swing, lets be sure your sites are up to the heavy load and able to give holiday shoppers what they want. Here are some good tips from E-Commerce Times.

“Retailers need to focus on their sites holistically and make sure that all parts of a quality user experience are delivered. Managing service levels using the outdated 8-second rule and checking to see if the home page is available from some machine in your own data center is no longer acceptable. Users are expecting more and it needs to be delivered in all areas of the site.

I would like to imagine a world where I never have to go to a mall, never have to wait in the checkout line behind the person returning 23 items, where I never have to make my tenth circle in the parking lot and engage in a to-the-death fight with that hulking SUV for the last space. I would like to imagine a world where I could do all my shopping online — every last bit of it.”

Read the rest here: Advice From a Black Belt Online Shopper. Happy selling!